Process Management

General Counsel Q&A: Law Firms Need to “Think and Act Like Entrepreneurs,” Says Mark A. Smolik of DHL Supply Chain Americas

Mark A. Smolik, Chief Legal & Compliance Officer of DHL Supply Chain Americas, recently spoke with Thomson Reuters’ Practical Law The Journal: Transactions & Business…

Thomson Reuters Institute July 03, 2018

Building a Better Lawyer: Workshops at LegalRnD

EAST LANSING, Mich. — This spring LegalRnD – The Center for Legal Services Innovation at Michigan State University College of Law held two workshops focusing on the intersection of…

David Curle June 27, 2018

Your Firm’s on the Verge of Being Fired, What Are You Going to Do About It?

In December, we released a report examining corporate clients’ attitudes towards their outside counsel. The report examined why law firms get fired, how clients fire them,…

Bill Josten April 19, 2018

Corporate Clients Want Legal Expertise & Tools, and Law Firms Want to Deliver, Panel Says

ORLANDO, Fla. — Efficiency, value, and competitiveness remain the bedrock key performance indicators for corporate legal departments and outside counsel, according to a recent panel…

Peter Sullivan March 16, 2018

White Paper: Two Ways to Measure ROI — The Bottom Line on Litigation Software for Small Law Firms

As an attorney who runs a small firm, you must balance legal work with the demands of managing a business, so you’ve probably got a…

Thomson Reuters Institute March 15, 2018

10 Reasons Law Firms Should Consider Applications Development Capabilities

Traditionally, law firm IT departments provide a wide variety of common functions and services. Among the most important are desktop applications, e-mail, document management, operating…

Kenneth Jones March 12, 2018

Small Law Firm Spotlight: Exploring “The Modern Practice”

It's no secret that the legal industry is transforming at an unprecedented rate. The truth is, it's getting harder and harder for attorneys to find…

Thomson Reuters Institute March 06, 2018

UPFRONT & PERSONAL: An Interview with Toby Brown, Chief Practice Management Officer at Perkins Coie

Today we continue our monthly feature, “Upfront & Personal”, on the Legal Executive Institute blog. The column, created by Rose Ors, brings “the person behind…

Rose D. Ors March 05, 2018

How to Run a Successful Small Law Firm: White Paper

Wondering how to successfully manage a small law firm and serve your clients at the same time? Examining small law firm management from the intersection…

Thomson Reuters Institute March 05, 2018

5 Questions for Tonya Custis: Can Artificial Intelligence Calm Lawyers’ Fear?

Tonya Custis is a Research Director at Thomson Reuters where she leads a team of scientists performing applied research in Artificial Intelligence (AI) technologies. Recently,…

Monica Bay February 08, 2018

Forum Magazine: Building a Better Law Firm — People, Process & Technology

The technological innovations that enable law firms to improve their efficiency and lower costs to clients can't be taken in a vacuum. Too often, firms…

Forum Magazine January 16, 2018

“Making Life Easier for the Client”: Mastering the Changing GC/Law Firm Relationship

PITTSBURGH — The old adage about showing a person how to fish may have deep reverberations in the legal industry today as law firms realize their…

Gregg Wirth January 09, 2018