Process Management

AI and the Human Element: An Interview with Squire Patton Boggs’ Huu Nguyen

Huu Nguyen, a partner with Squire Patton Boggs in New York, is a deal lawyer who focuses on the technology and venture space. In advance…

David Curle April 29, 2019

Knowing Your Customer: What Midsize Law Firms Need to Appreciate about the “2019 State of Corporate Law Departments Report”

Today, the most successful companies remain hyper-focused on their customer’s needs and changing behaviors. For example, Netflix invested heavily in its streaming capabilities after seeing…

Jordan Schuetzle April 25, 2019

London Roundtable Event to Delve into Growth & Usage of the ALSP Market

LONDON — As the market for alternative legal service providers (ALSPs) continues to see strong growth — reaching a $10.7 billion slice of the overall…

Thomson Reuters Institute April 22, 2019

Innovation and the 2019 State of the Corporate Law Departments Report

Legal innovation goes hand-in-hand with a legal operations mindset, and it requires having the right team in place, the right technology, open collaboration with outside…

David Curle April 04, 2019

Machine Learning-Enabled Judgment: Baker McKenzie on the Law Firm of the Future

The conversation around innovation in the legal industry is fashionable right now. As with any topic du jour, there's a fair amount of hype around…

Danielle Benecke March 25, 2019

Leveraging Change Management to Support Successful Technology Deployments

Every year, law firms spend millions of dollars on new products and platforms, in addition to the ongoing and substantial costs of maintaining and updating…

Conrad Jacoby March 19, 2019

Revenue Recovery in Real Life: Practical Perspectives from In-House Counsel

With the who, what, where, and why of revenue recovery already addressed, I am moving on to the “how.” For that critical information, I am…

Randall Lehner March 18, 2019

Understanding Exponential Tech Growth and its Impact on the Legal System

It has become axiomatic that we are in a period of rapidly accelerating technological change, and that technology itself has become a force of both…

Tad Simons March 04, 2019

Legalweek 2019: Mining Your Data for Insight, Decision-Making and Differentiation

NEW YORK — Becoming more data-driven and analytical is a laudatory goal for any law firm; and as the vast amounts of data from a…

Thomson Reuters Institute February 06, 2019

Understanding the Competition: As the Big Four Continue to Make In-Roads into Legal, Large Law Firms Need to Determine a Strategy to Compete

The Big Four accounting firms continue to ratchet up their abilities to compete with large law firms in several areas of client service, leaving those…

Gregg Wirth February 05, 2019

CURIOUS MINDS: IU Law’s Bill Henderson on Decision-Making, Podcasts and Business Models

In a new column, “Curious Minds” created and written by Rose Ors, we will tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers…

Rose D. Ors February 04, 2019

Project Management Nuts and Bolts — Notes from the Field

“Practice Innovations” is a quarterly, online newsletter that examines best practices and innovations in law firm information and knowledge management. In this installment, the author…

Elaine Egan January 28, 2019