Today, the most successful companies remain hyper-focused on their customer’s needs and changing behaviors. For example, Netflix invested heavily in its streaming capabilities after seeing…
Legal innovation goes hand-in-hand with a legal operations mindset, and it requires having the right team in place, the right technology, open collaboration with outside…
Every year, law firms spend millions of dollars on new products and platforms, in addition to the ongoing and substantial costs of maintaining and updating…
The Big Four accounting firms continue to ratchet up their abilities to compete with large law firms in several areas of client service, leaving those…
In a new column, “Curious Minds” created and written by Rose Ors, we will tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers…
“Practice Innovations” is a quarterly, online newsletter that examines best practices and innovations in law firm information and knowledge management. In this installment, the author…