Process Management

Marketing Partner Forum: Key Takeaways & the Future of the Client-Centric Law Firm

KEY BISCAYNE, Fla. — While it’s no secret that managing a law practice in today’s rapidly evolving business climate can be challenging, for marketing and…

Thomson Reuters Institute February 05, 2020

Tech-Enabled A2J: From Text to Machine Learning, How Legal Aid Is Leveraging Technology to Increase Access to Justice

In an new column, "Tech-Enabled A2J", we will take a look at how legal start-ups and legal technology innovations are impacting the push toward better…

Kristen Sonday February 04, 2020

Peer Monitor Economic Index Slips in 2019’s Fourth Quarter

The large law firm market has seen arguably the best two-year period since the end of the recession. Indeed, 2019 marked the first two-year stretch…

Thomson Reuters Institute February 03, 2020

Improve Your Vision in 2020: Why Being a Visionary Leader Is Critical in Times of Dynamic Change

“What leaders struggle with most is communicating an image of the future that draws others in — that speaks to what others see and feel.”…

Mark Beese January 30, 2020

Eyes on the Prize: Survival Strategies for Midsize Law Firms Facing Big Law in Regional Markets

While global expansion garners top attention in media outlets, another dramatic shift among law firms is taking place at home: Big Law is invading secondary…

Marcie Borgal Shunk January 28, 2020

Practice Group Dynamics: Practice Groups vs. Industry Groups — Which Works Better?

We continue our new column, "Practice Group Dynamics" by Susan Lambreth, who has 25 years experience as a consultant to the legal profession, especially in…

Susan Raridon Lambreth January 27, 2020

White Paper: Law Firm Leader Perceptions of the Value of Technology

Law firm leaders who are engaged in making decisions about the technology that’s implemented at their firms seem to uniformly understand that such technology will…

Thomson Reuters Institute January 27, 2020

Addressing the Problem of Uncategorized Legacy Data

It’s easy enough to enable (and require) document profiling for new documents created within the system, but it is a challenging and seemingly intractable problem…

Conrad Jacoby January 23, 2020

Opportunity Knocks: Balancing Knowledge-Sharing Needs with Security Requirements

When a client hires a law firm, there is an expectation that the firm will leverage its collective knowledge for the benefit of the client.…

Gwyn McAlpine January 21, 2020

2020 Acritas Global Elite Brand Index Show Increasing Global Commitment of Top Firms

The just-released annual Acritas 2020 Global Elite Brand Index underscores how clients’ needs have become increasingly global over the last decade and how top law…

Thomson Reuters Institute January 21, 2020

The Lessons of Atrium: Innovation is Messy as Borders Blur Between Law Firms & Tech Companies

The overlap between software companies and law firms may be spreading, but not without casualties. The latest may be the many lawyers that had until…

Peter Colin January 16, 2020

Intersect 2020: Lessons from a Law Firm Pricing Master Class

MIAMI — Last week I was fortunate enough to attend the 6th annual meeting of the True Value Partnering Institute, which kicked off with an…

Bill Josten January 13, 2020