Process Management

CURIOUS MINDS: Law firms need to adopt a 21st century mindset, says Salesforces’ Wei Chen

We continue our monthly column, “Curious Minds”, created by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers to learn…

Rose D. Ors October 27, 2020

Algorithmophobia: Overcoming your fear of algorithms and AI

This surprisingly exhaustive catalogue of phobias does not include a fear of algorithms or fear of artificial intelligence. The closest on the list may be…

Dr. Zev J. Eigen October 22, 2020

Successful law firms protect productivity with savvy and strong teams, according to the 2020 Dynamic Law Firms Report

What drives a successful law firm? Often, the answer involves learning from the success of other law firms. Lawyers are steeped in a culture that…

Thomson Reuters Institute October 22, 2020

The “case” for digital operations platforms in legal operations

This series was co-authored by Kenneth Jones, chief technologist for Tanenbaum Keale, and Jason Moyse, director at Autologyx and principal at Law Made. In the…

Thomson Reuters Institute October 21, 2020

Leveraging the cloud in the time of COVID-19: Stories from the storm front

COVID-19 and the social distancing requirements created by the ongoing pandemic forced law firms and legal organizations to re-engineer themselves and find new ways to…

Conrad Jacoby October 20, 2020

The rise of Microsoft Teams: Opportunities & best practices

This article was co-authored by James Tuvell, Senior Consultant at Fireman & Co., and Lisa Stone, Director of Enterprise Content Management at Fireman & Co.…

Thomson Reuters Institute October 13, 2020

Understanding how the client’s business makes money: A critical step for all lawyers

Amid the current pandemic crisis, the impact felt by law firms and their clients has been great; and this pressure has ratcheted up the necessity…

Nancey Watson September 24, 2020

2020 Legal Market Report: How Innovative Technology is Reshaping the Business & Practice of Law

If the traditional practice of law were a kitchen appliance, it would be a slow cooker with a few basic settings that got the job…

Thomson Reuters Institute September 03, 2020

ILTA>ON goes on: Biggest legal tech conference of the year presses onward

In a year like no other, the most prominent legal technology conference recently wrapped their weeklong virtual event as the International Legal Technology Association (ILTA)…

Joseph Raczynski September 02, 2020

2020 State of US Small Law Firms: While many firms talk about challenges, some make changes

While nearly every aspect of American life has undergone significant change this year due to the pandemic and ensuing economic crisis, some things have remained…

Thomson Reuters Institute September 02, 2020

Reimagining legal operations: The business infrastructure of legal services

It’s strongly evident now that legal operations are taking a more important role in how the delivery of legal services are conceptualized and executed. Indeed,…

Joshua El-Bey August 31, 2020

Legal Department Operations (LDO) Index: Dedicated legal operations comes home

The pace of change within corporate legal departments has not been swift. Indeed, over the course of several years’ worth of analysis of these departments…

Thomson Reuters Institute August 25, 2020