Process Management

The rise of Microsoft Teams: Opportunities & best practices

This article was co-authored by James Tuvell, Senior Consultant at Fireman & Co., and Lisa Stone, Director of Enterprise Content Management at Fireman & Co.…

Legal Executive Institute October 13, 2020

Understanding how the client’s business makes money: A critical step for all lawyers

Amid the current pandemic crisis, the impact felt by law firms and their clients has been great; and this pressure has ratcheted up the necessity…

Nancey Watson September 24, 2020

2020 Legal Market Report: How Innovative Technology is Reshaping the Business & Practice of Law

If the traditional practice of law were a kitchen appliance, it would be a slow cooker with a few basic settings that got the job…

Legal Executive Institute September 03, 2020

ILTA>ON goes on: Biggest legal tech conference of the year presses onward

In a year like no other, the most prominent legal technology conference recently wrapped their weeklong virtual event as the International Legal Technology Association (ILTA)…

Joseph Raczynski September 02, 2020

2020 State of US Small Law Firms: While many firms talk about challenges, some make changes

While nearly every aspect of American life has undergone significant change this year due to the pandemic and ensuing economic crisis, some things have remained…

Legal Executive Institute September 02, 2020

Reimagining legal operations: The business infrastructure of legal services

It’s strongly evident now that legal operations are taking a more important role in how the delivery of legal services are conceptualized and executed. Indeed,…

Joshua El-Bey August 31, 2020

Legal Department Operations (LDO) Index: Dedicated legal operations comes home

The pace of change within corporate legal departments has not been swift. Indeed, over the course of several years’ worth of analysis of these departments…

Legal Executive Institute August 25, 2020

Why collaboration is (usually) doomed to fail — and how to buck the odds

The economics are straightforward: Those law firms that are able to serve corporate legal buyers in more work types and across more geographic areas can…

Jen Dezso August 24, 2020

CURIOUS MINDS: “How can we equip the next generation of lawyers with the tools they will need?”, asks Betsi Roach, CLOC’s executive director

We continue our monthly column, “Curious Minds”, created by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers to learn…

Rose D. Ors August 19, 2020

The Am Law 200: “Envy and its Discontents”

This 3-part series was written by Bruce MacEwen and Janet Stanton of Adam Smith, Esq. In the previous installment of this three-part series analyzing the recently…

Legal Executive Institute August 19, 2020

CLOC Core Functions: Using business intelligence to make better decisions & increase legal department influence 

Most legal services organizations have not reached the stage of using data analytics to their fullest extent. Indeed, the current reality is that in-house departments…

Marc Jenkins August 18, 2020

Law Firm Partner Profits: What really stands in the way of profit growth?

Even before the onset of the global pandemic, law firms of all sizes were concerned about how to continue growing their bottom line into the…

Bill Josten August 17, 2020