Process Management

What can lawyers learn about innovation from SpaceX?

Lawyers are not known for being particularly quick to innovate, particularly when it comes to client service delivery strategies like alternative fee arrangements or legal…

Bill Josten June 05, 2020

PMI Q1 2020 analysis: What’s driving productivity and worked rates?

Prior to the bulwark of broader economic shutdowns, stay at home orders, and court closures, the large law firm market saw strong growth in both…

Joe Blackwood June 05, 2020

Law firm pricing approaches in challenging times

Pricing lessons from the previous global financial crisis little more than a decade ago are still extremely pertinent today for those of us in the…

Stuart Dodds June 03, 2020

Despite the crisis, “law is essential and never going out of fashion,” says Ralph Baxter

Law firms were facing an urgent need to change even before COVID-19 arrived at their collective doorsteps, says Ralph Baxter, and the pandemic and ensuing…

Gregg Wirth June 02, 2020

Returning to the office: Midsize law firms’ strategies for emerging with strength

Only eight weeks after work-from-home orders went into effect for most of the country, many states began reopening during this month. Despite these changes in…

Legal Executive Institute June 01, 2020

COVID-19 has been a boon for law firm knowledge management — How do you make it last?

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

Jean O'Grady June 01, 2020

Law firm billing in a crisis: Beware the optics of discounts

We are in a period right now where many clients, perhaps more than even during the Great Recession, are experiencing acute cash flow issues. As…

Bill Josten May 28, 2020

Forum Magazine: Unpacking law firm value — drivers & density

This article originally appeared in the Spring 2020 issue of Forum magazine. Valuation of law firms is neither a capital market nor regulatory requirement, but…

Madhav Srinivasan May 27, 2020

Legal design, not legal tech, best enables access to justice

Charles Dickens’ Bleak House begins in the legal world — at the Lincoln’s Inn in London. Smoke rises from the chimneys, mixing with waterside pollution…

Anders Spile May 26, 2020

Law firm sales: Driving revenue in a post-COVID-19 world

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

Legal Executive Institute May 26, 2020

What’s happening to RFPs during the pandemic?

There has been a recent market uptake in the utilization of Request for Proposals (RFPs) and bids during the pandemic, and I wanted to find…

Nancey Watson May 26, 2020

Supporting ‘hot desking’ & office hoteling with technology

In a special edition of our Practice Innovations newsletter, we are looking at the immediate challenges facing the legal industry and the solutions and opportunities…

Sally Gonzalez May 21, 2020