Legal Managed Services

Does Talking with Your Lawyer Make You Happy? It Can, but It Depends on the Lawyer

Like so many others, I’ve spent a good amount of time recently looking for examples of how the current crisis is changing how law firms…

Bill Josten April 01, 2020

A Big Decision on Strategy that Law Firms Need to Make Now (Part 1)

In my role in academia and consulting, I get to work with law firm partners from around the world and to meet and talk to…

Kevin Doolan March 31, 2020

Practice Group Dynamics: Don’t Stop Your Practice Group Meetings Now, Keep Them Running Virtually – Here’s How

We continue our ongoing column, “Practice Group Dynamics” by Susan Lambreth, who has 25 years’ experience as a consultant to the legal profession, especially in…

Susan Raridon Lambreth March 26, 2020

The Mission Continues Post-Launch: Measure and Engage to Optimize Legal Operations (Part 2)

On August 25, 2003, a McDonnell Douglas Delta II rocket launched from Cape Canaveral, Florida. Its’ payload, NASA's Spitzer telescope, was the size of a…

Marc Jenkins March 24, 2020

Legal Technology, Mergers & Justice Brandeis’ “Curse of Bigness”

Not long ago, a friend of mine sent out an email announcing that his legal technology company had acquired a similar, smaller, legal desktop software…

Harris Tilevitz March 23, 2020

The 2020 Report on the State of the Midsize Legal Market: Challenges & Change

The 2020 Report on the State of the Legal Market — produced by Thomson Reuters Legal Executive Institute and the Georgetown Law Center on Ethics…

Barb McGivern March 16, 2020

Legal Value Network Launch Highlights Growing Collaboration Among Business of Law Professionals

In the decade-plus since the Great Recession, many law firms have wisely invested in business professionals who can provide a wide range of services to…

Kelly Harbour March 12, 2020

Having a Real Industry Focus: Clients Value Firms that Have a “Deep” Industry Focus — So, Do You? (Part 2)

While attorneys tout their deep technical or functional expertise, most clients view that know-how as table stakes. Clients will assume you’re an expert in employment…

Patrick J. McKenna March 10, 2020

The Mission Begins Pre-Launch: Ensuring Legal Operations Success (Part 1)

Fifty years after we sent humans to the moon, rocket launches remain an awe-inspiring testament to human potential and capability. With respect to Apollo 11,…

Marc Jenkins March 09, 2020

PMI Q4 Analysis: Is Your Law Firm Monitoring Practice Productivity?

The law firm industry has grown demand consistently over the past two years, with back-to-back years of 1% growth. Indeed, the most recent fourth quarter…

Isaac Brooks March 04, 2020

On Leadership: “I’m Extremely Comfortable with Change,” Says Graciela Gomez Cowger, CEO of Schwabe, Williamson & Wyatt

We begin a new monthly column, On Leadership, created by Rose Ors for Thomson Reuters. Each month will feature conversations with law firm Chief Executive…

Rose D. Ors March 04, 2020

CURIOUS MINDS: Law Firms Need to Rethink Their Approach to Business Development, Says Teresa Walker, COO-Emeritus at Waller Lansden

We continue our monthly column, “Curious Minds”, created by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers to learn…

Rose D. Ors March 02, 2020