Legal Managed Services

Downfall of the “Up-Market” Strategy

“I am sorry, but your services are focused on very standardized low-value work, and our strategy is to move up-market.” As a legal tech salesman,…

Anders Spile December 18, 2019

At the Intersection of Process Improvement & Project Management

This article was co-authored by Frederick J. Esposito, Jr, MBA, CLM, and Catherine Alman MacDonagh, JD “Without change there is no innovation, creativity, or incentive…

Legal Executive Institute December 12, 2019

New Podcast: Being More Focused Can Help Your Firm Be More Profitable, Data Says

NEW YORK — At the recent COO/CFO Forum, we had the chance to sit down with Dr. Evan Parker, founder of Parker Analytics, and a…

Bill Josten December 10, 2019

Practice Group Dynamics: Creating Group Cohesion and Success with “Real” Goals and Effective Business Plans

We continue our new column, "Practice Group Dynamics" by Susan Lambreth, who has 25 years experience as a consultant to the legal profession, especially in…

Susan Lambreth December 05, 2019

Understanding the Buyer’s Role in Legal Procurement

Over the past several years there has been a significant change in the kind of Request for Proposals (RFPs) that law firms are receiving for…

Nancey Watson December 04, 2019

Our Brave New World: Making Sense of the New Legal Landscape’s Shapeshifters

The legal landscape has never been more confusing. With new entrants into the industry, law firm forays into non-traditional ventures, and the proliferation of new…

Daniel Reed December 02, 2019

“Show Me the Math”: The Importance of Cost Estimates in the New Legal Marketplace

Gone are the days when a law firm would provide their corporate client with a cost estimate for a matter that was based solely on…

Richard Brzakala November 20, 2019

PMI Q3 Analysis: The Many Peaks of Demand within Practices

“Those at the top of the mountain didn't fall there." —Marcus Washling The legal service industry has made headlines of late for the impressive demand growth…

Isaac Brooks November 18, 2019

Tracking “Trends & Annoyances”: ILTA’s Annual Technology Survey

The International Legal Technology Association's (ILTA's) 2019 Technology Survey results are in; and although the full report is available for purchase, a well-done Executive Summary…

David Curle November 11, 2019

Forum Magazine: Transparent Pricing — Legal Services Sold with a Price Tag, Not a Running Meter

The global legal service market will grow to more than $1 trillion after 2020. That is quite impressive — however, to the corporate clients who…

Petra van Hilst November 05, 2019

The State of Legal Pricing: Whither Rational Pricing?

This article was co-authored by Toby Brown, Chief Practice Management Officer at Perkins Coie, and Jill Nelson, Senior Director of Product and Business Management at OnePlace…

Legal Executive Institute October 22, 2019

Legal Geek 2019: Assessing the U.K.’s Integrated Legaltech Transformation

LONDON — The legaltech community in the United Kingdom is feeling pretty good about itself, with good reason. Last week’s Legal Geek 2019 conference brought…

David Curle October 22, 2019