Legal Managed Services

Law firm billing in a crisis: Beware the optics of discounts

We are in a period right now where many clients, perhaps more than even during the Great Recession, are experiencing acute cash flow issues. As…

Bill Josten May 28, 2020

Forum Magazine: Unpacking law firm value — drivers & density

This article originally appeared in the Spring 2020 issue of Forum magazine. Valuation of law firms is neither a capital market nor regulatory requirement, but…

Madhav Srinivasan May 27, 2020

Forum magazine: Legal ops implementation — How we fell in love with a legal tool & had our hearts broken

This article was written by Irene Liu, General Counsel, and Neta Hamou, Director of Commercial Legal Affairs, at Checkr, and originally appeared in the Spring…

Legal Executive Institute May 19, 2020

UPFRONT & PERSONAL: “Leadership begins with integrity,” says Damien Atkins, GC of the Hershey Company

We continue our monthly feature, Upfront & Personal, a column created by Rose Ors that brings “the person behind the title” to the forefront in interviews with some…

Rose D. Ors May 18, 2020

What to do with your industry focus when your chosen industry falters

After writing about the need for law firms to establish an industry focus for some time, I received the following question recently from an industry…

Patrick J. McKenna May 14, 2020

How flexible work arrangements are enabling lawyers’ creativity

For many lawyers, the idea of creative expression seems like a pipe dream — a luxury reserved for people who don’t measure time against a…

Sara Eng May 13, 2020

Securing Your Practice’s Future: Helping your law firm’s practice areas evolve

Previously, I’ve written that “you catch the fish in the ponds you fish in.” For your law firm, that means not only do you attract…

Mark Haddad May 12, 2020

Back to the office, but maybe not for some firms

In a Special Edition of our online Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions…

Dr. Sharon Meit Abrahams May 11, 2020

Process improvement & project management in the new “new normal”

While I have been going on in several blog posts, podcasts and recent speaking engagements, about the renewed need for process improvement and project management…

Frederick J. Esposito, Jr., MBA, CLM May 07, 2020

How do you lead NOW? Specific actions for leaders through the pandemic

We keep hearing that “leadership is needed to get us through the current crisis” and that “successful survival through COVID-19 requires strong leaders.” While these…

Audrey Rubin May 05, 2020

In the Pandemic, Exceptions to DMS Work Processes Can No Longer Be the Norm

Law firms have an inglorious history of internal non-compliance with security and information governance policies, such as around their document management system (DMS). Now, however,…

Joshua Fireman April 28, 2020

In the Current Crisis, Your Firm Needs You to be Both a Manager & a Leader

This 2-blog series was written by Bruce MacEwen and Janet Stanton of Adam Smith, Esq. In the first installment of this two-part series, we talked…

Legal Executive Institute April 28, 2020