Law Firm Profitability

How to Talk to Your Clients about COVID-19: Client Feedback During Pandemic Response

It may not be your first instinct to conduct a client feedback program while the world — and more specifically your clients — are in…

Jen Dezso April 10, 2020

How Work Flexibility Is Helping Solve for the Gender Pay Gap

The gender pay gap in the U.S. has been in the spotlight in recent years, and the legal industry has been subject to its fair…

Sara Eng April 10, 2020

“Industry” Should be THE Critical Component of Your Firm’s Overall Strategy

We continue our blog series, presented by Patrick J. McKenna and Michael Rynowecer, on the value to your law firm of having an Industry Focus…

Patrick J. McKenna April 08, 2020

ON LEADERSHIP: As Law Becomes More Complex, Teaming Becomes More Crucial, Says Eric Garner, Managing Partner at Best Best & Krieger

We begin a new monthly column, On Leadership, created by Rose Ors for Thomson Reuters. Each month will feature conversations with law firm Chief Executive…

Rose D. Ors April 08, 2020

Securing Your Practice’s Future: Succeed by Going Digital — Now!

I’ve written before about putting a strategic plan in place to improve your law firm’s business development, among other subjects. Yet, fully 73% of small…

Mark Haddad April 07, 2020

A Big Decision that Law Firms Need to Make Now (Part 2)

In the first part of this blog series, I discussed the mismatch between clients and their law firms in negotiations over pricing and deliver of…

Kevin Doolan April 07, 2020

Crisis Management: 6 Actions to Get You Through the Next 6 Months

There is little doubt that the world is in crisis mode now, and it’s often difficult to know what to be doing with clients to…

Jen Dezso April 03, 2020

Does Talking with Your Lawyer Make You Happy? It Can, but It Depends on the Lawyer

Like so many others, I’ve spent a good amount of time recently looking for examples of how the current crisis is changing how law firms…

Bill Josten April 01, 2020

A Big Decision on Strategy that Law Firms Need to Make Now (Part 1)

In my role in academia and consulting, I get to work with law firm partners from around the world and to meet and talk to…

Kevin Doolan March 31, 2020

Focused Firms: Expenditures & the Bottom Line

We continue our series of blog posts using Peer Monitor data to examine the characteristics of Focused Firms — those firms that have 50% or more…

Joe Blackwood March 30, 2020

Practice Group Dynamics: Don’t Stop Your Practice Group Meetings Now, Keep Them Running Virtually – Here’s How

We continue our ongoing column, “Practice Group Dynamics” by Susan Lambreth, who has 25 years’ experience as a consultant to the legal profession, especially in…

Susan Raridon Lambreth March 26, 2020

Remote Work Checklists: Helping Your Law Firm’s Disaster Preparedness & Response

We are living in a time when it’s critical to respond to the crisis in front of us — but it’s also vital to prepare…

Bill Josten March 25, 2020