Client Relations

Positive outlook on remote on-boarding for incoming associates (and lateral hires)

In March as the pandemic began to change the way law firms approached many of their most basic functions, many firms were compelled to make…

Dr. Sharon Meit Abrahams October 06, 2020

Out Front: An LGBTQ Leadership Spotlight interview with Jim Ford, Partner & Chair of A&Out at Allen & Overy (part 2)

In the first part of the Thomson Reuters Institute’s interview with Jim Ford, Chair of A&Out (Allen & Overy’s global LGBTQ network), we discussed how…

Nicholas Giannini October 05, 2020

Out Front: An LGBTQ Leadership Spotlight interview with Jim Ford, Partner & Chair of A&Out at Allen & Overy (part 1)

Overseeing a global LGBTQ employee network is no small feat, especially at a law firm like Allen & Overy, one of the world’s largest and…

Nicholas Giannini September 29, 2020

Alternative fee arrangements in the legal industry: Recognizing firms that excel

While the popularity of alternative fee arrangements (AFAs) seemed to have plateaued in recent years — at least in terms of AFAs as a percentage…

Bill Josten September 28, 2020

Understanding how the client’s business makes money: A critical step for all lawyers

Amid the current pandemic crisis, the impact felt by law firms and their clients has been great; and this pressure has ratcheted up the necessity…

Nancey Watson September 24, 2020

Luminating Latina Lawyers: Service for the people, by the people

Zuri Balmakund Santiago, Assistant Attorney General at the Minnesota Attorney General’s Office, says the desire to have a voice at the table is what makes…

Natalie Runyon September 21, 2020

PMI Q2 analysis: Top of market law firms largely driving rate growth

The second quarter of 2020 was marred by near unprecedented global uncertainty. The COVID-19 pandemic was still in its infancy, and no one at the…

Joe Blackwood September 17, 2020

ON LEADERSHIP: “Have a plan and then execute that plan,” says Jonathan Skeeters, Managing Partner at Bradley

We continue our bi-monthly column, On Leadership, created by Rose Ors for Thomson Reuters. Each installment will feature conversations with law firm CEOs or Managing Partners…

Rose D. Ors September 16, 2020

In-House Counsel Q&A: “Partnerships are with lawyers, not law firms,” says Linda Lu, Senior Vice President & Deputy General Counsel at TransUnion

Thomson Reuters’ Practical Law The Journal: Litigation (PLJ) recently spoke to Linda Lu, Senior Vice President & Deputy General Counsel at TransUnion, one of the…

Thomson Reuters Institute September 15, 2020

Herbert Smith Freehills CEO D’Agostino discusses operating in Asia amid its mixed support of LGBTQ equality

The record on LGBTQ equality across Asia is decidedly mixed. While there have been positive signals for LGBTQ equality across the region, there are also…

Natalie Runyon September 08, 2020

Corporate Activism in a Global Pandemic

Cognizant of the powerful forces shaping public discourse, the Thomson Reuters Institute is pleased to produce a summer-long thought leadership spotlight on race relations, ideological division,…

Legal Executive Institute September 03, 2020

2020 Legal Market Report: How Innovative Technology is Reshaping the Business & Practice of Law

If the traditional practice of law were a kitchen appliance, it would be a slow cooker with a few basic settings that got the job…

Thomson Reuters Institute September 03, 2020