Client Relations

Having a Real Industry Focus: Because Clients Want Law Firms that Know their Business (Part 1)

It is surprisingly common how often you will witness a panel of corporate clients at some legal conference discussing their views on law firms. Invariably…

Patrick J. McKenna February 19, 2020

UPFRONT & PERSONAL: “I Want Law Firms that Delight Me,” Says Jan Kang, Founder of Women’s General Counsel Network & Acting General Counsel of Makani

We continue our monthly feature, “Upfront & Personal”, a column created by Rose Ors that brings “the person behind the title” to the forefront in…

Rose D. Ors February 18, 2020

Legalweek 2020: Partnership is the Path Forward

NEW YORK — If one word could summarize the overarching themes from this year’s LegalWeek 2020, it would be “partnership.” But that word has many…

Peter Colin February 18, 2020

In-House Counsel Q&A: We’re Creating a Safety-Minded, Diverse and Inclusive, and Flexible Workplace, says Scott A. Levinson, Vice President of Legal Services for Consolidated Edison Co. of New York, Inc.

Scott A. Levinson, Vice President of Legal Services for Consolidated Edison Co. of New York, Inc., recently spoke with Thomson Reuters’ Practical Law The Journal:…

Legal Executive Institute February 13, 2020

2020 Report on the State of the Legal Market: A Closer Look at the Cost of Declining Productivity

The 2020 Report on the State of the Legal Market, from Thomson Reuters Legal Executive Institute and the Center on Ethics and the Legal Profession…

Joe Blackwood February 13, 2020

The Modern Law Department: The Why and the How

It’s become a cliché to say that today's corporate law departments face daunting challenges — yet, given expanded legal responsibilities, ongoing regulatory developments, and pressures…

David O'Connor, Esq. February 10, 2020

Marketing Partner Forum: Addressing Client Attrition Through Data Analytics

KEY BISCAYNE, Fla. — During the opening remarks last month at the 27th Annual Marketing Partner Forum, a live poll showed that the 2020 trend within…

Jennifer Roberts February 10, 2020

Why Inclusion Matters: A Story About the Different Experiences Between White and Black Attorneys

Do the work experiences of White and Black legal professionals differ greatly from one another? Sharon Meit Abrahams, Director of Professional Development and Diversity &…

Natalie Runyon February 06, 2020

Marketing Partner Forum: Key Takeaways & the Future of the Client-Centric Law Firm

KEY BISCAYNE, Fla. — While it’s no secret that managing a law practice in today’s rapidly evolving business climate can be challenging, for marketing and…

Legal Executive Institute February 05, 2020

CURIOUS MINDS: The 2020s Will Be the “Age of the Chief Legal Officer,” Says ACC’s Veta T. Richardson

We continue our monthly column, “Curious Minds”, created by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers to learn…

Rose D. Ors February 03, 2020

Improve Your Vision in 2020: Why Being a Visionary Leader Is Critical in Times of Dynamic Change

“What leaders struggle with most is communicating an image of the future that draws others in — that speaks to what others see and feel.”…

Mark Beese January 30, 2020

Eyes on the Prize: Survival Strategies for Midsize Law Firms Facing Big Law in Regional Markets

While global expansion garners top attention in media outlets, another dramatic shift among law firms is taking place at home: Big Law is invading secondary…

Marcie Borgal Shunk January 28, 2020