Client Relations

Law firm billing in a crisis: Beware the optics of discounts

We are in a period right now where many clients, perhaps more than even during the Great Recession, are experiencing acute cash flow issues. As…

Bill Josten May 28, 2020

Forum Magazine: Unpacking law firm value — drivers & density

This article originally appeared in the Spring 2020 issue of Forum magazine. Valuation of law firms is neither a capital market nor regulatory requirement, but…

Madhav Srinivasan May 27, 2020

Law firm sales: Driving revenue in a post-COVID-19 world

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

Legal Executive Institute May 26, 2020

What’s happening to RFPs during the pandemic?

There has been a recent market uptake in the utilization of Request for Proposals (RFPs) and bids during the pandemic, and I wanted to find…

Nancey Watson May 26, 2020

How the legal profession is fighting anti-Asian-American hate during the pandemic

In honor of May being Asian Pacific Heritage Month, we offer weekly discussions about issues of importance to APA attorneys, such as overcoming the blatant racism…

Next Gen Leadership: Advancing Lawyers of Color May 21, 2020

Supporting ‘hot desking’ & office hoteling with technology

In a special edition of our Practice Innovations newsletter, we are looking at the immediate challenges facing the legal industry and the solutions and opportunities…

Sally Gonzalez May 21, 2020

Forum magazine: Legal ops implementation — How we fell in love with a legal tool & had our hearts broken

This article was written by Irene Liu, General Counsel, and Neta Hamou, Director of Commercial Legal Affairs, at Checkr, and originally appeared in the Spring…

Legal Executive Institute May 19, 2020

Managing your legal risk portfolio: The 2-step process to finding upside potential

It seems that everyone in the legal market has been hit over the head with commentary around how the emerging uncertainty, anticipated market fallouts, and…

Jen Dezso May 19, 2020

How the current crisis is expediting innovation within legal

As the current pandemic slogs onward, more attention is focusing on how legal organizations can best manage through the crisis and come out better prepared…

Natalie Runyon May 18, 2020

Operational checklist for reopening your law firm

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

William P. Scarbrough May 18, 2020

UPFRONT & PERSONAL: “Leadership begins with integrity,” says Damien Atkins, GC of the Hershey Company

We continue our monthly feature, Upfront & Personal, a column created by Rose Ors that brings “the person behind the title” to the forefront in interviews with some…

Rose D. Ors May 18, 2020

What to do with your industry focus when your chosen industry falters

After writing about the need for law firms to establish an industry focus for some time, I received the following question recently from an industry…

Patrick J. McKenna May 14, 2020