Client Relations

How does a lawyer’s business understanding add value for clients?

Business understanding is a critical factor in the client-law firm relationship. It is something that clients consider to be a hallmark of their best relationships…

Lizzy Duffy March 03, 2021

How to best build inclusion at accounting & legal organizations

Accounting and legal employers invest heavily in recruiting attorneys and accountants with a diverse identity, but too often they tend to overlook placing an even…

Natalie Runyon March 03, 2021

Midsize law firm innovation moves to advance Diversity & Inclusion

Recognizing both pressure from clients to field more diverse legal teams and the reality of rapidly evolving acceptance in the legal profession, midsize law firms…

Natalie Runyon March 01, 2021

Why the legal profession needs to care about ethics in AI

As the legal industry — like many similarly situated industries across world markets — increasingly embraces artificial intelligence (AI) to jump-start the automation, efficiency, and…

Gregg Wirth February 25, 2021

New podcast: The legal market in 2020 and beyond

Throughout the course of 2020, many stakeholders in the legal market found themselves seeking timely, accurate data to help guide decisions with a new fervor.…

Bill Josten February 23, 2021

Growing ALSP market becoming less “alternative”, says new report

The market for alternative legal service providers (ALSPs) has become an important and growing part of the legal landscape. ALSPs provide both corporate counsel and…

Thomson Reuters Institute February 11, 2021

Navigating power dynamics amid disagreements in remote work environments

The pandemic has demonstrated that we are stronger when we have a community to draw on, and that co-opetition, a sort of cooperation among rivals,…

Thomson Reuters Institute February 09, 2021

Rise in worked rates in 2020 fueled by proportional shifts

There is much evidence that the large law firm market finds itself at a crossroads. Evidence of the approach toward a tipping point was laid…

Joe Blackwood February 08, 2021

Analyzing key elements of succession planning for law and accounting firms

Succession planning is a vital component for any organization’s talent strategy, and it is table stakes for most large corporate institutions. Too often, unfortunately, succession…

Natalie Runyon February 03, 2021

ON LEADERSHIP: We see our firm as “a community of people who care about each other,” says Norton Rose’s Jeff Cody

We continue our bi-monthly column, On Leadership, created by Rose Ors for the Thomson Reuters Institute. Each installment will feature conversations with law firm leaders about…

Rose D. Ors February 03, 2021

Supercharging your clients’ business through the business of law

You are already doing a great job for your clients, but what else should you be doing? This business quandary has never rung truer in…

Michael Caplan February 01, 2021

High Tension: Emergent Issues in Employee, Client & Vendor Audits

Comprehensive security audits are routine requests conducted by and asked of nearly every professional service firm today. Thanks to expanded regulatory guidelines, the ongoing pandemic,…

Legal Executive Institute January 28, 2021