Client Relations

Law firm money woes: Flattening the cash flow curve

We all know that the pandemic has affected every industry in the world, including the legal industry. Already, we’ve seen that law firms are reducing…

Audrey Rubin June 11, 2020

ON LEADERSHIP: “We all need to feel connected and engaged at this time,” says Melissa Jones, managing partner, Stoel Rives

We continue our new monthly column, On Leadership, created by Rose Ors for Thomson Reuters. Each month will feature conversations with law firm Chief Executive Officers…

Rose D. Ors June 10, 2020

Legal Geek’s Uncertain Decade: Can ALSPs provide what clients need?

General counsel (GCs) across the United States and the United Kingdom have varied approaches to the current market conditions, according to recent surveys. Interestingly, at…

Joseph Raczynski June 08, 2020

Using Your Platform for Good: Defining “intentional integrity” with Airbnb’s former chief ethics officer

In our ongoing blog series, Using Your Platform for Good, author Irene Liu, General Counsel of Checkr, expands on crucial topics of corporate and workplace…

Irene Liu June 08, 2020

What can lawyers learn about innovation from SpaceX?

Lawyers are not known for being particularly quick to innovate, particularly when it comes to client service delivery strategies like alternative fee arrangements or legal…

Bill Josten June 05, 2020

Law firm pricing approaches in challenging times

Pricing lessons from the previous global financial crisis little more than a decade ago are still extremely pertinent today for those of us in the…

Stuart Dodds June 03, 2020

Despite the crisis, “law is essential and never going out of fashion,” says Ralph Baxter

Law firms were facing an urgent need to change even before COVID-19 arrived at their collective doorsteps, says Ralph Baxter, and the pandemic and ensuing…

Gregg Wirth June 02, 2020

Returning to the office: Midsize law firms’ strategies for emerging with strength

Only eight weeks after work-from-home orders went into effect for most of the country, many states began reopening during this month. Despite these changes in…

Legal Executive Institute June 01, 2020

COVID-19 has been a boon for law firm knowledge management — How do you make it last?

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

Jean O'Grady June 01, 2020

CURIOUS MINDS: GCs need to get ready for the 4th Industrial Revolution, says Petra van Hilst, co-founder of General Counsel Netherlands & EQUAL in LEGAL

We continue our monthly column, “Curious Minds”, created by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers to learn…

Rose D. Ors June 01, 2020

Law firm billing in a crisis: Beware the optics of discounts

We are in a period right now where many clients, perhaps more than even during the Great Recession, are experiencing acute cash flow issues. As…

Bill Josten May 28, 2020

Forum Magazine: Unpacking law firm value — drivers & density

This article originally appeared in the Spring 2020 issue of Forum magazine. Valuation of law firms is neither a capital market nor regulatory requirement, but…

Madhav Srinivasan May 27, 2020