Billing & Pricing

Live Blog: CFO & COO FORUM — Managing Your Law Firm in a Changing Market

NEW YORK — The first panel of the Legal Executive Institute’s 14th Annual Law Firm COO & CFO Forum aptly set the stage for the…

Gregg Wirth October 29, 2015

The Unkindest Cut: Why Efficiency May Be Better than the Knife in Improving Profitability

I recently had the opportunity to co-present a webinar with Jack Bostelman, President of KMJD Consulting. The initial concept behind the webinar, entitled Tracking and…

Bill Josten October 16, 2015

Law Firm Financial Performance Forum — Better Metrics & Measurement Needed

NEW YORK­—The talk of change and numbers was in the air today at the Legal Executive Institute’s Second Annual Law Firm Financial Forum, a highly…

Thomson Reuters Institute September 18, 2015

Discounting the Way to Profit

As clients continue to ramp up their pressure on law firms to provide greater predictability in their pricing and cost effectiveness in their services, many…

Bill Josten September 11, 2015

Is the Wickedly Long Train of E-Discovery Finally Breaking Up?

The e-discovery space seems surreal. It is a huge business for everyone but the consumers of legal services—namely, companies. For them it is just a…

August 26, 2015

Peer Monitor Midsize Firm Report: 2015 Proving to be an Interesting Year

An increasingly competitive market filled with cost pressures, commoditization and change has made for an interesting year for midsize law firms as they navigate through…

Jennifer Roberts August 24, 2015

Pricing – Aligning Client and Firm Interests

It’s no surprise that pricing discussions with clients can be difficult. However, when a firm can align its interests with clients' interests, a true partnership…

Kimberly Johnson August 19, 2015

Profitability Analysis: GPS for a Revised Service Model

More and more law firms are adopting meaningful profitability analysis tools to measure their financial performance. This is a noteworthy and positive development. The development…

Ralph Baxter August 18, 2015

Change for Change’s Sake

A lot has been written about the recently released Law Firms in Transition survey from Altman Weil. If you haven’t given it a look yet,…

Bill Josten August 14, 2015

Peer Monitor Economic Index Holds Steady for Second Consecutive Quarter

EAGAN, Minn.—The Peer Monitor Economic Index (PMI), which measures the relative health of the legal marketplace, was unchanged for the second consecutive quarter, holding steady…

Peer Monitor August 06, 2015

Solving the Profitability Problem

While overall demand for legal services is increasing, the share of corporate legal department spend going to large law firms is declining. The recent Great…

Legal Managed Services July 16, 2015

Why Brands Don’t Stick in Professional Service Firms

This series of blog posts is heavily inspired by the brilliant article on UX by Stefan Klocek, Google’s UX lead, called Fixing a Broken User…

Burkey Belser July 10, 2015