Billing & Pricing

Making Transparency Count in Client Billing

I read a recent entry on BTI Consulting’s Mad Clientist blog with great interest. Who wouldn’t want to learn how to charge clients “whatever you…

Bill Josten March 21, 2016

Sooner Than You Think! When Do Law Firms Need to Take Alternative Legal Providers Seriously?

It’s now been eight long years since the beginning of what amounted to the financial crisis and the ensuing countless predictions of the demise of…

March 15, 2016

The Alphabet Soup of Law Firm Pricing: Alternative Fee Arrangements, Behavior, Cost-Predictability, Demand and Efficiency! (Part 3)

In Part 1 and Part 2 of this series we noted the trend in greater demand for legal services walking hand-in-hand with pricing pressures, and…

Frederick J. Esposito, Jr., MBA, CLM March 07, 2016

Growth in Negotiated Rates Slowest in Years, According to Peer Monitor

The billable hour rate is the lifeblood of a large or medium law firm. And in recent years, the flow of this necessary component has…

Bill Josten March 07, 2016

The Alphabet Soup of Law Firm Pricing: Alternative Fee Arrangements, Behavior, Cost-Predictability, Demand and Efficiency! (Part 2)

In Part 1 of this series we noted the trend in greater demand for legal services walking hand –in-hand with pricing pressures, and came to…

Frederick J. Esposito, Jr., MBA, CLM February 22, 2016

The Alphabet Soup of Law Firm Pricing: Alternative Fee Arrangements, Behavior, Cost-Predictability, Demand and Efficiency! (Part 1)

According to the 2015 Law Firms in Transition Survey prepared by Altman Weil, 2015 began with signs of optimism among law firm leaders. We’ve seen…

Frederick J. Esposito, Jr., MBA, CLM February 11, 2016

Zero-Sum Game: Hourly Billing, Productivity & Profitability

Law departments and law firms are not locked in a zero-sum game. Law departments can get higher quality work at lower cost while law firms…

Alex Cook February 04, 2016

‘Procurement is Not the Enemy’, But Understanding the Process is Crucial for Law Firms

As today’s legal marketplace becomes more competitive and clients themselves become more savvy and demanding, no issue is more at the pinch-point of the lawyer/client…

Gregg Wirth February 02, 2016

Testing the Alternative Fee Waters: 2015 Canadian Lawyer Corporate Counsel Survey

If it seems like everywhere you go these days someone is talking about alternative fee arrangements, you’re not alone. It’s been a popular topic at…

Jennifer Brown December 03, 2015

A Framework for Success: The 21st Century Law Firm Business Model

The market will no longer tolerate the inefficiencies of the traditional law firm model. Persistently and progressively, clients are insisting that legal service be provided…

Ralph Baxter November 24, 2015

Big Data & Its Applications: What Are Lawyers Worried About?

Law firms are doing a fine job collecting massive amounts of data about their customers and own operations, but are failing to make good use…

Gregg Wirth November 23, 2015

Danger in the Shadows

Alternative fee arrangements (AFAs) remain a hot topic for discussion among law firms. A recent ALM report showed that 81% of respondents expected more non-hourly…

Bill Josten November 20, 2015