Billing & Pricing

Law firm billing in a crisis: Beware the optics of discounts

We are in a period right now where many clients, perhaps more than even during the Great Recession, are experiencing acute cash flow issues. As…

Bill Josten May 28, 2020

Law firm sales: Driving revenue in a post-COVID-19 world

In a Special Edition of our Practice Innovations newsletter, we will be looking at the immediate challenges facing the legal industry and the solutions and…

Legal Executive Institute May 26, 2020

What’s happening to RFPs during the pandemic?

There has been a recent market uptake in the utilization of Request for Proposals (RFPs) and bids during the pandemic, and I wanted to find…

Nancey Watson May 26, 2020

PMI Q1 2020 analysis: Firms begin to cut overhead expenditures

As the country’s response to COVID-19 ramped up in the final two weeks of March, including lockdowns and shuttering of businesses deemed non-essential, uncertainty for…

Isaac Brooks May 20, 2020

In the Current Crisis, Your Firm Needs You to be Both a Manager & a Leader

This 2-blog series was written by Bruce MacEwen and Janet Stanton of Adam Smith, Esq. In the first installment of this two-part series, we talked…

Legal Executive Institute April 28, 2020

Why Your Business Professional Team is Critical to Your Firm’s Viability Right Now

In recent weeks, the headlines say it all. Law firms are doing everything possible to minimize the economic downturn and the ongoing financial woes created…

Susan Raridon Lambreth April 27, 2020

Large Law Firms Embrace Contingent Fee Litigation

Large law firms have defended their corporate clients from plaintiffs bringing cases on a contingent fee basis for a long time. When the cases have…

William P. Scarbrough April 16, 2020

Steps Your Firm Can Take to Make Your Industry Focus Effective

We continue our blog series, presented by Patrick J. McKenna and Michael Rynowecer, on the value to your law firm of having an Industry Focus…

Patrick J. McKenna April 15, 2020

A Big Decision that Law Firms Need to Make Now (Part 2)

In the first part of this blog series, I discussed the mismatch between clients and their law firms in negotiations over pricing and deliver of…

Kevin Doolan April 07, 2020

Crisis Management: 6 Actions to Get You Through the Next 6 Months

There is little doubt that the world is in crisis mode now, and it’s often difficult to know what to be doing with clients to…

Jen Dezso April 03, 2020

Does Talking with Your Lawyer Make You Happy? It Can, but It Depends on the Lawyer

Like so many others, I’ve spent a good amount of time recently looking for examples of how the current crisis is changing how law firms…

Bill Josten April 01, 2020

A Big Decision on Strategy that Law Firms Need to Make Now (Part 1)

In my role in academia and consulting, I get to work with law firm partners from around the world and to meet and talk to…

Kevin Doolan March 31, 2020