Legal Tech Link (Fall 2017): Stephen Allen of Hogan Lovells on AI, the State of Legal Design at Stanford and Measuring Innovation

Topics: Artificial Intelligence, Business Development & Marketing White Papers, Client Relations, Data Analytics, Efficiency, Government, Law Firm Profitability, Law Firms, Legal Innovation, Legal Tech Link, Thomson Reuters

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The Fall 2017 edition of Legal Tech Link, our quarterly update on all things legal tech, is now available online.

In our top story, we speak to Stephen Allen, Global Head of Legal Services Delivery at Hogan Lovells. Legal Tech Link sat down with Allen shortly before this year’s International Legal Technology Association (ILTA) meeting, where Allen participated on a panel titled Artificial Intelligence in Law: AI in Action. In our interview, he focuses on practical AI tactics and strategies that don’t require cutting-edge technologies to implement, but which can deliver strong, innovative results for law firms.

Allen describes his role at Hogan Lovells as driving three things — efficiency, quality of service and innovation in general — and notes that the approach has “a very tactical layer and a more strategic layer”. The tactical layer involves helping out on individual matters or helping a specific lawyer with processes, while the strategic layer involves addressing longer-term issues, he explains.

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Stephen Allen, Global Head of Legal Services Delivery at Hogan Lovells

His firm also has an innovation working group and an AI working group, he says, adding that these groups address everything from new ventures, making the business case for innovation, and continually assessing the capabilities of AI within the firm.

Download the Fall 2017 issue of Legal Tech Link

Also in the Fall issue, Margaret Hagan, Director of the Legal Design Lab at Stanford Law School and lecturer at the Stanford Institute of Design, assesses the state of legal design and notes a shift in thinking on the way legal services innovations will be delivered in the future. Hagan says there’s been a shift from top-down decision-making by experts, to experimentation and iteration by those working in the trenches of legal innovation and design.

Hagan describes the first Law + Design Summit, held in September by Stanford Legal Design Lab in an effort to bring together all kinds of legal people interested in changing the legal system. “So many of the projects that are being built… are made with the best intentions and end-users in mind, but end-users aren’t finding and connecting to them,” she writes. “It’s lawyers who are using them. Lawyers aren’t very good at getting nonlawyers to use their stuff.”

One solution she offers in her article: Those in law need to invest in testing out different outreach and community-embedding strategies in order to get new solutions to the people who most need them.

Also in this Issue:

  •        Academic focusDan Linna, Director of Legal R&D at the Center for Legal Services Innovation and a Professor of Law in Residence at Michigan State University College of Law, describes how measuring innovation can improve legal services and provide for better access for everyone.
  •        Book Excerpt: In this excerpt from the upcoming book Legal Tech: Die Digitalisierung des Rechtsmarkts (Legal Tech: Digitization of the Legal Market) to be published later this year in Germany, Roland Vogl, Executive Director and Lecturer in Law at CodeX – The Stanford Center for Legal Informatics, analyzes (among other things) the various ways that predictive analytics are being applied in the legal market, and the large number of new companies that are entering the space.
  •        ReadingsDeloitte Report: The Legal Department of the Future describes the disruptive trends that are creating a new business model for in-house legal. Drivers include the deregulation of the practice of law and advancements in technology that have been changing the face of the legal sector.
  •        Legal Tech Events Calendar: The CodeX FutureLaw Conference 2018 is slated for April 5, 2018, hosted by Stanford University, and is the sixth annual convening of academics, entrepreneurs, lawyers, investors, policy makers and engineers spearheading the tech-driven transformation of our legal system.