Practice Management

Critical Considerations for a Successful Law Firm Merger

Law firm merger activity is heating up. Altman Weil reported last week that the first half of 2015 saw a record number of merger announcements,…

Ralph Baxter July 14, 2015

Why Brands Don’t Stick in Professional Service Firms

This series of blog posts is heavily inspired by the brilliant article on UX by Stefan Klocek, Google’s UX lead, called Fixing a Broken User…

Burkey Belser July 10, 2015

Why Brands Don’t Stick in Professional Service Firms (Part 2)

This series of blog posts is heavily inspired by the brilliant article on UX by Stefan Klocek, Google’s UX lead, called Fixing a Broken User…

Burkey Belser July 08, 2015

Why Brands Don’t Stick in Professional Service Firms (Part 1)

This series of blog posts is heavily inspired by the brilliant article on user experience (UX) by Stefan Klocek, Google’s UX lead, called Fixing a…

Burkey Belser July 06, 2015

Is Big Law Running Out of Work? What Excess Capacity Really Tells Us about the Future of Legal Services

Citing the recent annual Altman Weil survey of law firm leaders, some commentators have interpreted the respondents’ complaints about too many lawyers in the marketplace…

June 24, 2015

Where Do You Spend Your Leadership Time?

Today, if you are like many law firm leaders, you are caught in a tidal wave of 24/7 communications from your partners and direct reports…

Patrick J. McKenna June 18, 2015

In Defense of Efficiency

As we’ve observed on this blog, the anticipated “paradigm shift” in legal service is proceeding much slower than most observers expected. It is proceeding and…

Ralph Baxter June 16, 2015

Q&A Interview: Law Firms Need to be Pushed by Clients to Embrace Cybersecurity, says Segway’s Shariati

At the Legal Executive Institute’s 5th Annual Law Firm CFO/CIO/COO Forum, held last week in New York, law firm leaders, corporate counsels and cybersecurity experts…

Behrooz Shariati June 10, 2015

Enemies at the Gate: The Threat to Law Firm Data Security

The Legal Executive Institute’s 5th Annual Law Firm CFO/CIO/COO Forum in New York last week was devoted entirely to cybersecurity—and for good reason. The risk…

Ralph Baxter June 09, 2015

Web Trends 2015: Responsiveness, Group-Think and Seeking a Competitive Edge Online

For the last three years, I have been a judge for the Web Awards and each year the judges get together in advance to compare notes. This…

Burkey Belser May 28, 2015

Mistakes to Avoid as a New Firm Leader

New firm leaders tell me that they are operating in a bewildering and different environment in which little is certain, the tempo is quicker and…

Patrick J. McKenna May 27, 2015

Compensation and Feedback Convey Critical Messages to Lawyers

Many law firms spend a lot of time and energy focusing on the form of their compensation system and on the fairness with which they…

John M. Westcott, Jr. May 21, 2015