Practice Management

Lessons from a Few GCs

I recently had the opportunity to attend the Legal Marketing Association’s Annual Conference in San Diego. Like so many of these events, the content as…

Bill Josten May 13, 2015

Why Law Firms Need Non-Executive Directors

Until recently and certainly before the failure of Howrey and then Dewey & LeBoeuf, the bankruptcy of a large law firm had been regarded as…

Patrick J. McKenna May 07, 2015

What’s Your GE Capital Practice?

Do you ever actually look hard at your firm’s overall business structure? No, really. Let’s go a step further. Stipulating arguendo that you are one…

Bruce MacEwen May 06, 2015

AFAs Arising: Differing Perspectives on the Billable Hour

The billable hour—it has become the double-edged sword of the practice of law over the last few years. On the positive side, as metric-based on…

Bill Josten April 22, 2015

Of Brand-Babies and Brand-Parents: Conceiving and Raising Brands

Lately—well, in the last 20 years or so—we’ve noticed many of the brands we’ve created go astray. All the money, time and effort spent in…

Burkey Belser April 16, 2015

The Unique Challenges of Leading a National Firm While Maintaining an Individual Practice

Newspapers have been trumpeting the coming dawn of the cloning age for a couple of decades now. It’s beginning to feel like an empty promise.…

Kimberly Johnson April 13, 2015

Corporate Counsel Should Drive Innovation

Last week, I addressed lawyers and law firms, with a message about their interaction with clients. This week, I address the leaders of corporate law…

Ralph Baxter April 07, 2015

Canadian Perspective: Billable Hour Morphing into Alternative Fee Arrangements

It may not be in its final hour, but more and more lawyers are conceding the billable hour is being put in its “proper place”…

Jennifer Brown April 01, 2015

Three Basic Questions: A Roadmap to Client Satisfaction

Achieving client satisfaction requires more than doing excellent legal work and reaching a satisfactory outcome. It requires the lawyer to deliver service in a way…

Ralph Baxter March 31, 2015

Why Not Encourage All Lawyers to Market and Sell?

“To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business.” This from famous Minneapolis businessman and author,…

Kevin O'Keefe March 30, 2015

Make it Happen! What is your Firm Doing to Achieve Gender Equality?

International Women’s Day was March 8. The theme for this year is: Make It Happen. Patricia Arquette must have known that when she advocated for…

Twila Reid March 25, 2015

A Few Critical Strategic Questions to Ask Ourselves

There are a few critical questions that successful firm leaders need ask of themselves and ask of all of their partners on a regular basis.…

Patrick J. McKenna March 23, 2015