Practice Management

How to Talk to Your Clients about COVID-19: Client Feedback During Pandemic Response

It may not be your first instinct to conduct a client feedback program while the world — and more specifically your clients — are in…

Jen Dezso April 10, 2020

“Industry” Should be THE Critical Component of Your Firm’s Overall Strategy

We continue our blog series, presented by Patrick J. McKenna and Michael Rynowecer, on the value to your law firm of having an Industry Focus…

Patrick J. McKenna April 08, 2020

ON LEADERSHIP: As Law Becomes More Complex, Teaming Becomes More Crucial, Says Eric Garner, Managing Partner at Best Best & Krieger

We begin a new monthly column, On Leadership, created by Rose Ors for Thomson Reuters. Each month will feature conversations with law firm Chief Executive…

Rose D. Ors April 08, 2020

Securing Your Practice’s Future: Succeed by Going Digital — Now!

I’ve written before about putting a strategic plan in place to improve your law firm’s business development, among other subjects. Yet, fully 73% of small…

Mark Haddad April 07, 2020

Crisis Management: 6 Actions to Get You Through the Next 6 Months

There is little doubt that the world is in crisis mode now, and it’s often difficult to know what to be doing with clients to…

Jen Dezso April 03, 2020

Does Talking with Your Lawyer Make You Happy? It Can, but It Depends on the Lawyer

Like so many others, I’ve spent a good amount of time recently looking for examples of how the current crisis is changing how law firms…

Bill Josten April 01, 2020

General Counsel Q&A: “A Firm Should Give Straightforward, Clear & Practical Advice” Says Reuters GC Gail Gove

Gail Gove, General Counsel at Reuters, recently spoke with Thomson Reuters’ Practical Law The Journal: Litigation (PLJ) about managing a global team of lawyers, the value of…

Legal Executive Institute March 31, 2020

A Big Decision on Strategy that Law Firms Need to Make Now (Part 1)

In my role in academia and consulting, I get to work with law firm partners from around the world and to meet and talk to…

Kevin Doolan March 31, 2020

Practice Group Dynamics: Don’t Stop Your Practice Group Meetings Now, Keep Them Running Virtually – Here’s How

We continue our ongoing column, “Practice Group Dynamics” by Susan Lambreth, who has 25 years’ experience as a consultant to the legal profession, especially in…

Susan Raridon Lambreth March 26, 2020

Remote Work Checklists: Helping Your Law Firm’s Disaster Preparedness & Response

We are living in a time when it’s critical to respond to the crisis in front of us — but it’s also vital to prepare…

Bill Josten March 25, 2020

The Mission Continues Post-Launch: Measure and Engage to Optimize Legal Operations (Part 2)

On August 25, 2003, a McDonnell Douglas Delta II rocket launched from Cape Canaveral, Florida. Its’ payload, NASA's Spitzer telescope, was the size of a…

Marc Jenkins March 24, 2020

Small Law Firms, Take Advantage of Your Agility in Times of Struggle

A lot of law firms are suddenly finding themselves treading water in uncharted territory. Courts are closed. Deals are on hold. Clients’ businesses are facing…

Bill Josten March 24, 2020