Practice Management

Returning to the Office: Balancing employee flexibility & organizational culture in a hybrid environment

The car manufacturing company GM’s post-pandemic return-to-work policy empowers the company’s business unit leaders to “take responsibility for their departments” and to determine how and…

Natalie Runyon May 13, 2021

Remote working may be largest factor in law firms’ real estate decisions

As the global pandemic’s overall impact on the legal industry continues to be felt, one area that’s likely to be dramatically altered — perhaps irreversibly…

Gregg Wirth April 28, 2021

How poor value in legal service delivery can cost law firms big

The impact of delivering poor value can be devastating to your firm’s key client relationships; yet this is typically a concept intuitively understood — but…

Jen Dezso April 27, 2021

Lessons from small law firm business leaders

We’ve covered many important topics in this series on securing your practice’s future, ranging from how to develop and execute a strategic plan, to managing…

Mark Haddad April 22, 2021

New video: How to create a culture of innovation within a law firm

“Innovation can be a whisper, not a scream,” says Anne Stemlar, Managing Director of Knowledge Management and Research at Goodwin, in this new video from…

Bill Josten April 20, 2021

New podcast: A commitment to changing law firm recruiting

Diversity in law firm recruiting practices is a much-discussed topic, and rightly so. In this latest podcast on the Thomson Reuters Institute Market Insights channel, we speak to…

Bill Josten April 12, 2021

The department & practice group leader’s role in sales management

The role of practice group leaders is changing. And new and seasoned department and practice group leaders will be wise to expand client relationships and…

Silvia Coulter April 08, 2021

How are chief talent officers managing law firm talent in a remote work environment?

At a recent gathering of law firm talent officers and directors from around the world, one key question seemed to hang in the air: “We…

Thomson Reuters Institute April 06, 2021

Did the pandemic set back the DEI clock?

To state the obvious, law firms have not made much progress in the areas of diversity, equity & inclusion (DEI) over the past 30 years…

Dr. Sharon Meit Abrahams March 25, 2021

Moving past buzzwords: 5 ways for law firms to build better client relationships

Relationships between law firms and their clients are too often thought of just in terms of buzzwords. Win-win outcomes, or sharing business risk, or investing…

Christopher Ende March 23, 2021

Best practices for another year of virtual client development

Since the start of the new year, law firms and their client development strategists have had time to reflect on last year and assess what…

Haile Arrindell March 19, 2021

How to best build inclusion at accounting & legal organizations

Accounting and legal employers invest heavily in recruiting attorneys and accountants with a diverse identity, but too often they tend to overlook placing an even…

Natalie Runyon March 03, 2021