Achieving client satisfaction requires more than doing excellent legal work and reaching a satisfactory outcome. It requires the lawyer to deliver service in a way…
Most practitioners have plenty to worry about, as they prepare their firms and organizations for an evolving legal services industry. Do we also need to…
The NALP Foundation for Law Career Research and Education released a new report on lawyer performance evaluations. The report, entitled How Lawyer Evaluations Measure Up,…
HONG KONG—Stuart Fuller, the Global Managing Partner of King & Wood Mallesons, speaks with LEI Chairman Ralph Baxter about how the firm, which was created…