A new white paper, titled Bringing the Courthouse into the 21st Century (based off a recent webinar on Court Modernization), discusses the innovation in legal technology that is happening at the nation’s courthouses.
Unfortunately, the courthouse is often among the last holdouts for technological innovation. And over the next few years, the pressure to undertake substantial changes will be even more keenly felt. These changes will likely overturn long-established practices but could end up bringing courthouse into the modern age in areas that will impact access to justice — from improved data management tools to the use of artificial intelligence programs — for millions of US citizens.
But how can the courts move the needle toward becoming better service-oriented?
David Curle, Director of the Technology and Innovation Platform at Thomson Reuters Legal Executive Institute, notes in the paper that artificial intelligence (AI) is one intriguing option. Courts could automate some front-end interactions via chatbots or interactive forms online and embedding an incredible amount of legal knowledge in decision trees, Curle explains.
In this way, an automated system that could allow citizens — especially those who may lack legal knowledge or may be unfamiliar with specific regulations — to answer some basic questions in order to better navigate the system. The hoped-for result? Better user experiences in the courts, more equitable outcomes for citizens litigants, and a speedier legal process.
Download your free copy of the white paper, Bringing the Courthouse into the 21st Century, here.
You can also view the recent webinar on Court Modernization here.