Legal Operations

Oh, the Places You Will Fail! A Letter From Failure Camp

NASHVILLE — It’s tough to admit failure. It’s easier to pretend it didn’t happen, to walk away, to blame something or someone else. It’s tougher…

Jen Randolph Reise August 12, 2019

General Counsel Q&A: Training and Education Help Us Support Our Business Partners, says Kelly Mahon Tullier of Visa Inc.

Kelly Mahon Tullier, Executive Vice President, General Counsel and Corporate Secretary of Visa Inc., recently spoke with Thomson Reuters’ Practical Law The Journal: Transactions & Business (PLJ)…

Legal Executive Institute August 09, 2019

AI: Where the Rubber Hits the Road

A Common Refrain: Artificial Intelligence Will Replace Lawyers in the Next Five Years! Thought no one to themselves: Or, maybe it will just force them…

Ryan McClead July 26, 2019

CURIOUS MINDS: A Talk with Mark Cohen, Founder & CEO of Legal Mosaic

We continue our new column, “Curious Minds” created and written by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers…

Rose D. Ors July 22, 2019

The Need (or Not) for A+ Work from Your Law Firm, and How ALSPs Move Upstream

We hire law firms regularly to support our in-house legal team’s need to service our in-house business clients. The law firm expects that our assignment…

Connie Brenton June 26, 2019

Securing Your Practice’s Future: Making a Strategic Plan

In the inaugural post in this series, I argued that creating an effective strategic plan is central to achieving overarching financial health. Long-term business stability…

Mark Haddad June 25, 2019

CURIOUS MINDS: A Discussion with Margaret Hagan of the Stanford Legal Design Lab

We continue our new column, “Curious Minds” created and written by Rose Ors to tap into the minds of legal innovators, disrupters, and out-of-the-box thinkers…

Rose D. Ors June 24, 2019

Legal Pricing and Project Management Pros Commanding Competitive Salaries, But with Disparities

The burgeoning field of legal operations has been the source of much discussion on both the buy- and sell-side of the legal market in recent…

Bill Josten June 13, 2019

Forum Magazine: Canadian GCs Forge Innovative Paths

In Canadian Lawyer magazine’s fifth annual Innovatio Awards, the general counsel and the legal departments for Canadian companies Toronto-Dominion Bank and Points International Ltd. were…

Jennifer Brown June 12, 2019

Augment 2019: Professional Services Laying the Groundwork for AI in Practice

CHICAGO — The Legal Executive Institute’s Augment 2019 conference stuck a finger in the wind of how far artificial intelligence and its ilk have transformed…

David Curle June 11, 2019

On the Ground at the CLOC Institute 2019: How to Be a Legal Ops Business Enabler

LAS VEGAS — As the legal industry continues to morph and change, corporate general counsel are being asked to wear many hats, often taking time…

Gina Jurva May 17, 2019

How Collaboration is Powering Growth in the Market for Alternative Legal Service Providers

Alternative legal service providers (ALSPs) are growing much faster than any other part of the legal market — 12.9% compounded growth in just the past…

Connie Brenton April 23, 2019