Mark Klender

Principal, Deloitte Consulting LLP

Mark Klender is a principal with Deloitte Consulting LLP. Based out of San Francisco, Mark is the location strategy lead for Deloitte’s shared services practice. Mark has more than 20 years of experience in the areas of shared services, location strategy, cost reduction, and corporate real estate. He founded Deloitte’s corporate real estate and location strategy practices more than 15 years ago.

Mark has written and spoken extensively on shared services delivery, location strategy, cost management, and corporate real estate. He recently authored works on the viability of offshoring shared services and portfolio delivery strategies for global shared services (encompassing captives, outsourcing and offshoring). Mark developed the location strategy point of view for Deloitte’s 2009 and 2007 global shared services studies. He has also authored works and articles on the economic competitiveness of Silicon Valley, numerous location strategy topics, occupancy cost management and outsourcing, the impact of reengineering on corporate real estate, headquarters space needs and economic development incentives.